Building Conversational AI Products to Elevate User Delight
Conversational AI
PUT CONVERSATIONAL AI TO WORK FOR YOU
Conversational AI is taking the world by storm. Depending on your news source, you may have read that it will be responsible for new discoveries and shipping man to mars, or that it may be the end of humanity and the demise of our creativity.
But Conversational AI, at its core, is simply the programming of AI on a computer to respond to human interaction with learned responses. For example, a chatbot on a website that pops up and asks if the user has any questions as they explore the web page.
We believe that conversational AI holds immense power. With thoughtful consideration, and in the hands of the right people, AI will have an amazing impact on our work. MJL has built products and is on the forefront of exploration in developing new products that will immensely increase the human capacity for computing power.
Conversational AI, when integrated with existing systems or built into new tools, will reduce obstacles to accessing and using information for your entire organization, help to uncover hidden insights for efficiency optimization, and develop new ways to interact with your users. MJL is using AI in its products to profoundly augment human intelligence and to drive a net positive impact on the lives of the users of this amazing technology.
Imagine taking your most influential subject matter expert (SME), multiplying them by 100, and enabling all of your users to access their information. This is the power at our fingertips.
Conversational AI Use Cases
How do we build and integrate conversational AI at Monkeyjump Labs? First, we aim to understand the customer’s specific needs and wants out of conversational AI.
Do they want:
To add AI onto their current app or platform with the extension of new AI features such as a chatbot?
To add efficiency and cut costs as they integrate a new “digital employee” to help manage customer questions or assist new employees in the onboarding process?
To increase revenue with the action model AI which performs tasks– beyond just returning information– for the user.
For example, AI can simply add a meeting to Hubspot, suggest follow ups, or take meeting notes. AI can also serve as a hotel concierge or digital workplace assistant, allowing guests and employees the ability to choose self-service. Adding these features, especially for a sales team, can increase new users, help wrangle new funding, etc.
MJL then offers either an AI application build or extension of a current application.
Based on the technology need, MJL can then offer:
1
Knowledge accessibility which combines defining system prompts, user prompts, and integrating the knowledge base to lay the foundation for knowledge accessibility on the app or platform.
2
Rapid action capabilities which enable action out of the LLM (Large Language Model)
3
In-app augmentation or enhancement of existing apps. This gives applications access to the knowledge base and takes action that we specify or build.
Client Success Story
Add conversational AI to your business with features like:
Customer support chatbot
Adding a chatbot can relieve pressure on sales agents by answering frequently asked questions and offering information that they are looking for via URLs.
Text-to-speech
If you need to deliver assistive technologies to your audience, text-to-speech is a critical component to serving people well.
Information processing
In healthcare, information processing is critical to improving patients' access to information as well as improving workflow and operational efficiency for staff.
Process optimization
Support in areas like Human Resources that can optimize the heavy burden of paperwork and better process and workflows.
Internal company chatbots
Add a “digital employee” to your roster with a programmed chatbot to retrieve information quickly for new hires, common company-related questions, and task management needs.
MJL has proudly served the following industries:
Food & Agriculture
Industrial & Manufacturing
Retail & Ecommerce
Security & Regulatory
FinTech
Healthcare
Take your next step
MJL is committed to delivering high-quality, digital products for companies who want to build things that matter.
Tell us more about your idea, dream, or prioritized software product. Fill out the Contact Us form below and we will contact you within 36 hours of receiving your information.
Frequently Asked Questions (FAQs)
Isn’t AI just another tech fad like blockchain? Does it have any business value?
